• insert_chart_outlined
  • notifications_none
  • help_outline arrow_drop_down
    • Help Centerhelp_outline
    • Documentationcode
    • Contact Uscontact_support
  • public
  • Sign In
  • or
  • Sign Up
menu
  • Pricingtoll
  • Documentationclear_all
  • Help Centerbookmark_border
  • Updatesnotifications_none
  • Accountpanorama_fish_eye
  • Userspeople_outline
  • Sign Inlock_open
  • On this page
  • Settingssettings
  • General
  • RSVP
  • Data capture

Time settings

Show events internally in a

Show events internally in format

expand_more

format

Branding

AddEvent Branding

This setting allows you to control how AddEvent’s branding is shown on your add-to-calendar button, add-to-calendar links, event and calendar landing pages, and embeddable widgets.

bolt

Customizing the "From" name and email address for RSVP emails is unfortunately not available on your current plan. Upgrade your account to get started right away.

bolt

RSVP functionality - "From" name and email

When users RSVP for an event, a confirmation email is sent and reminders are sent out prior to the event taking place by the AddEvent system. The "From" name can easily be changed below.

The "From" name appears before the sender email address. By default the "From" name is "AddEvent.com".

The "From" email address appears after the sender name. By default the "From" email address is "events@addevent.com".

Changing the "From" email

The "From" email can be changed but it's an advanced process. In order to make your email address a "sending" email address, it needs to be verified. Otherwise, all emails will end directly in the "SPAM" folder. AddEvent has partnered with Mandrill by MailChimp to send out emails.

The verification process

  1. Adding your domain to our sender system
    Send the email, e.g. "events@mycompany.com" you would like to use as the sending email.
    Please notice: You will need to be the owner of the domain.
    Please send the email address to: customdomain@addevent.com.
  2. Verification email
    Once we've received your email, we will add the sending domain to our sender system. You will receive an email from "Mandrill" sent to the email address so make sure you have access to the email address. The verification email you will need to forward to customdomain@addevent.com. The email contains an activation link we will have to click. Don't click the link yourself as that will expire the verification immediately.
  3. Configure your DNS
    Once we’ve verified your sending domain, we will send you instructions on how to configure your DNS.

    To add the SPF and DKIM records for your sending domain, you'll need to add TXT records to your domain’s DNS through your hosting provider, domain registrar, or DNS provider. Take a look at your provider’s documentation or support for specific information on adding TXT records to your domain.

    Our email vendor has a support/example document available here:
    https://mailchimp.com/developer/transactional/docs/authentication-delivery/#configure-your-dns.
  4. Verification - success or failure
    Once you've added the SPF and DKIM records to your domain, please send an email to customdomain@addevent.com and let us know. Then will check the setup using Mandrill's verification tool. If you have set up the records incorrectly we will let you know. If you have succeeded we'll change your account’s "From" email and you are all set.

Data capture configuration

Anonymize IP addresses

By default when users interact with our "Add to Calendar" buttons, visit an event or calendar page, RSVP for an event, subscribe to a calendar, or use the "Direct URL Method" we capture the following data based on the IP address (with an accuracy of 50 miles):

IP address City Region Country Geolocation Postal

When you anonymize IP addresses in AddEvent, the last digits from your website visitor's IP address are automatically anonymized, e.g. 55.55.123.456 becomes 55.55.000.000. Geolocation, city and postal are removed as well.

If the user is inside EEA (European Union) the IP address is automatically anonymized.

Carefully crafted by your friends at © 2025 AddEvent Inc